Help Center

Notifications

Why didn't I receive a notification?

Check the type is on, phone alerts are allowed, and your phone isn't in Focus mode.

  1. Make sure that notification type is on in Brand Home → Notifications.
  2. For phone alerts, make sure they're on for this device and allowed in your phone's settings.
  3. On iPhone, open WHERESLI from the Home Screen icon.
  4. Send a test notification to check.
  5. Alerts always appear in the bell inside WHERESLI, even without phone alerts.