Terms & Conditions

1. Acceptance

By using Local Spotlight — including its business console, public business pages, tap-and-scan cards and opt-in forms — you agree to these terms. If you do not agree, please do not use the service.

2. The service

Local Spotlight provides branded public pages, physical tap and scan products, customer contact tools and analytics to local businesses and individual professionals. Subscription pricing, billing period and any additional location charges are shown before purchase and in the account's billing area.

3. Acceptable use

You agree not to use the service to send unlawful, misleading or unsolicited messages, to upload content you do not have rights to, or to attempt to access data belonging to another account.

4. SMS Terms

These SMS terms apply to the messaging program operated by HelpSideApp LLC under the Local Spotlight platform.

• Program description: by providing your mobile number and checking the SMS consent box, you agree to receive SMS messages from HelpSideApp LLC (Local Spotlight) and, where applicable, the participating business you signed up with.
• Types of messages: customer follow-ups, customer-service communications, appointment or visit related updates, feedback and review requests, and other relevant business communications.
• Message frequency: message frequency may vary.
• Cost: message and data rates may apply. Messages are free from us; your mobile carrier's standard rates apply.
• Consent is optional: consent to receive SMS messages is not a condition of any purchase or of using any other part of the service.
• Opting out: reply STOP to any message to opt out. You will receive one confirmation message and no further messages.
• Help: reply HELP for assistance at any time.
• Carrier liability: carriers are not liable for delayed or undelivered messages.
• Supported carriers: message delivery depends on your carrier and device; not all carriers or handsets are supported.

How SMS opt-in data is handled is described in our Privacy Policy. You can give consent on the SMS opt-in page.

5. Billing and cancellation

Subscriptions renew automatically for the selected period until cancelled. You can change or cancel your plan from the billing area of your account. Charges already incurred are not refundable unless required by law.

6. Availability and liability

The service is provided on an "as is" basis. We work to keep it available and accurate, but we are not liable for indirect or consequential loss, or for delays outside our control, including message delivery delays caused by carriers.

7. Changes

We may update these terms. Continued use of the service after an update means you accept the revised terms.

8. Contact

HelpSideApp LLC can be reached through the support channel listed on your account, or by replying HELP to any SMS message.