NFC & QR
Ordering NFC/QR products, shipping and refunds
NFC and QR products are a one-time purchase, separate from your plan, and are shipped to the address you enter at checkout. Open orders appear on your Brand workspace home.
- Open your Brand workspace home.
- Under your open orders, tap an order to finish its setup or see its status.
- You'll get an alert when the order's status changes, for example when it ships.
Products aren't part of Free, Plus or Premium, and buying one never changes your Discovery placement.
Enter a complete shipping address at checkout. Orders can't ship without one.
Products are set up for your Brand. Once setup or programming has started, an order may not be able to be canceled.
Damaged, wrong or not working? There isn't an in-app way to report it or send photos yet. Keep the product, your order details and clear photos of the front and back, and any damage. A WHERESLI contact for these requests is being set up.
If WHERESLI issues a refund, the order shows as Refunded and the money goes back to your original payment method.
Your product codes are permanent: you can change where they lead later without reprogramming.